1. Cohen Strategy Group understands our business purpose and who our customers (both current and potential) are.

2. We know what our customers value and how our services address those value needs.

3. We identify and design the right processes, matrices and actionable plans to address client value needs.

4. We maintain consistently high quality and integrity to satisfy the value needs of our clients.

5. We deliver services to the customer at the right time, price and format.

6. We continuously manage all relationships, prospects, processes and systems well.

7. We constantly look to innovate and improve our services offering, processes, and systems in order to better serve our customers, control costs, and optimize client profits.